Monday, May 4, 2009

The Earlier the Better

As some of you know, I had some travel mayhem returning from Florida. And there is a lesson in it as well. I wrote last August about how pleased I was with a specific airline for their help in retrieving my lost wedding ring. That same airline is now on my s*%& list.

As I returned from Florida, I was laid over in Cleveland for 30 minutes. Due to bad weather, we hovered for a while before landing leaving me 10 minutes to catch my next flight. After we landed, I shoved my way off the plane and hightailed it across 2 terminals and up 4 flights of stairs to the gate. I made it to the gate according to their clock at 3:15 for a 3:20 flight. I couldn't breath as I handed my ticket to the attendant who told me the flight had already left.

I can't stress how furious I felt. Come to discover after talking to some people from said airline, they reserve the right to close the gate anytime before departure. They can even close it 20 minutes before if they feel the need.

I am someone who believes in being on time. If I'm told 7:00, I'm there a little before or at 7:00. If I'm unsure if I'll make it by 7:00, I call it 7ish. Apparently according to said airline, time falls into ish zone. It's not an exact time, it's an ish based on their whims. My piece of advice, be very early for your flights.

1 comment:

Anonymous said...

They didn't even try to make it up to you? Not good.